Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central (formerly NAV) is a comprehensive ERP for small to medium-sized businesses

Renowned for its adaptability and scalability, Dynamics NAV has evolved within the Microsoft Business Central ecosystem, making it accessible as both an on-premises and cloud-hosted solution.

Microsoft Dynamics NAV transition to Business Central

In 2002, Microsoft acquired Navision (an accounting suite that started as PCPlus and Navigator). It was then rebranded as Microsoft Dynamics NAV in 2005.

By 2018, the platform's user base had surpassed 2.7 million across 195 countries, and in April of that year, NAV was rebranded as Dynamics 365 Business Central.

Key features of D365 Business Central:

• Financial management: Advanced tools to manage accounting, budgeting, and financial reporting.
• Supply chain and inventory control: Efficient inventory and supply chain management for improved operational efficiency.
• Manufacturing and warehouse management: Tools to simplify and automate manufacturing and warehouse processes.
• Project and resource management: Comprehensive project tracking and resource allocation to maximize productivity.

Business Central includes advanced capabilities like multi-currency support, business intelligence, and enhanced data security measures.

Integrated with Microsoft Office Suite

Dynamics 365 Business Central works intuitively with Outlook, Word, and Excel, letting users manage tasks directly in the app. 

Deployment flexibility

Dynamics 365 BC offers flexible deployment options:

• On-premises: Allows for full control over data and infrastructure, ideal for businesses with unique compliance requirements.
• Cloud-based: Supports remote access and enhanced scalability, appealing to businesses looking for cost-effective growth and maintenance.

The cloud-hosted model includes native iOS, Android, and Windows mobile app compatibility, empowering employees with on-the-go access to Business Central's ERP functionalities.

Frequently Asked Questions

What is Business Central used for? Is it an ERP or CRM?

Business Central is an ERP system used to manage financials, operations, sales, and services, making it ideal for small to mid-sized businesses.

It does include some CRM functionalities too, particularly around customer interactions, sales, and service management.

What is the difference between Dynamics NAV and Business Central?

NAV is the predecessor to Business Central. The platform is now cloud-optimized, more scalable, and seamlessly integrates with the full Dynamics 365 suite.

How much does it cost?

D365 BC offers two plans: Essentials and Premium. Essentials covers finance, sales, and operations, with Microsoft Copilot included. Premium includes all Essentials features plus advanced tools for service management and manufacturing.

Software features

• Billing
• Business Intelligence/Analytics
• Costing
• CRM
• Customer Service
• Financials & Accounting
• Inventory Management
• Order Management
• Planning & Scheduling
• Project Management
• Purchasing
• Sales
• Shipping & Distribution
• Supply Chain Management
• Warehouse Management
• Asset Management
• Document Management

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